General FAQs

This section provides answers to commonly asked questions about WCBS schoolPORTAL. If you have queries regarding billing, see Billing FAQs.

ClosedHow do I activate my account?

See Managing Your Account.

ClosedHow do I change my password?

See Managing Your Account.

ClosedHow do I change my username?

See Managing Your Account.

ClosedHow do I view my account details?

In the WCBS schoolPORTAL header, click My Details.
The My Details screen appears. (The first screenshot shows the My Details screen for parents / contacts, and the second shows the same screen for pupils.)

Example My Details page

My Details screen - Pupils

ClosedHow do I share my contact details with other parents / contacts using WCBS schoolPORTAL?

See Managing Your Account.