Contacting Your School

Using WCBS schoolPORTAL, you can contact staff at your school using the following methods:

  • Emailing individuals directly, where Envelope icon appears next to their name.
  • Emailing a department.
ClosedHOW TO SEND A MESSAGE TO SPECIFIC STAFF

  1. Click Envelope icon next to a person's name to send them a message.

    The relevant Contact Us screen appears, with the recipient added automatically.

    Contact Us popup for Miss M E Bryant

  2. Type your message subject in the Message Subject field.
  3. Type your message in the Your Message field.

  4. Click Send.

    A Message Sent popup appears.

    Message Sent popup

  5. Click White cross in an orange box or OK to close the popup and return to the previous screen.
ClosedHOW TO CONTACT A DEPARTMENT AT YOUR SCHOOL

  1. Do ONE of the following:

    • On any screen, click Contact Us link in the header.
    • Click on the Contact button within certain screens, such as the Medical Details screen.

    The Contact Us popup appears. (The relevant recipient is added automatically if you clicked on a Contact button within a specific screen.)

    Contact Us pop up

  2. If required, click Arrow pointing down in a grey box to open the Department drop list and select which department you want to send a message to.

  3. Type your message subject in the Message Subject field.
  4. Type your message in the Your Message field.

  5. Click Send.

    A Message Sent popup appears.

    Message Sent popup

  6. Click White cross in an orange box or OK to close the popup and return to the previous screen.

    A member of staff from the department you selected will reply to you via your email account.